We are pleased to offer help and advice by telephone consultations. Just request this when phoning the surgery and you will be called back that day by one of the team.

A few examples of what we can help with over the phone are:

• medication questions, eg side effects, unsure how to take it, drug interactions
• test results
• advice on how you can help yourself to stay well or get better from common ailments
• hospital referral uncertainties and questions

We cannot deal with the following requests by phone:

• medication requests, please speak to your pharmacist or bring in repeat medication request slips to reception
• fit notes/ sick notes, please make a face to face appointment

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