Contact us

• Address

  Hassell Drive
  Bristol
  BS2 0AN
  
  Get directions

• Phone

  Reception
  0117 954 3060
  
  Out of hours
  111

• Online

  Find out about managing your health online
  
  Start using online services

Opening times

Enhanced access

We offer routine early morning and evening appointments for those patients who find it difficult to attend the routine surgeries during their normal working day.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Accessibility

If you have any special needs please let our staff know so that we can help and ensure you get any support you need.

Wheelchair access

The Surgery has been specially designed to make it easier for disabled patients to visit. There are no steps at the entrance of the building giving patients easy access. Due to fire regulations, we do have heavy fire doors, however if you have trouble opening these please ask reception for assistance as they are always happy to help.

There are several dedicated disabled car parking spaces available immediately outside the front entrance of the surgery.

We have a wheelchair for patient’s use, at their own risk, should you require one whilst visiting our premises.

We have two disabled toilets one on each floor.

Disabled parking – Blue Badge Scheme

The Blue Badge scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. Please contact Bristol city council for further information on how to apply.

Website
www.bristol.gov.uk

Loop system

We have a loop induction system at the reception desk to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.

We can arrange British Sign Language interpreters if needed, please let reception know when booking your appointment.

• British Deaf Association
• The Deaf Health Charity – SignHealth
• Action Hearing Loss
• Royal Association for Deaf People
• National Deaf Children’s Society

Blind/Partially sighted

If you or family members are blind or partially sighted we can give you a CD or large print of our practice leaflet upon request. Please ask Reception for further information.

For more advice and support for blind people please see the following websites:

• Royal National Institute of Blind People (RIND)
• Action for Blind People
• Blind.org.uk
• British Blind Sport

Guide dogs

Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Website
Guide Dogs

Useful links

• Mencap
• BID Services
• Disability Go
• Disabled People, your Rights, Benefits, Carers and the Equality Act
• Disability Rights UK
• Living with a Disability NHS
• Disability Action

Related information

Appointments

Prescriptions