Lawrence Hill Health Centre – Our Future Plan 2025–2030
Helping local people live longer, healthier lives – together.
Our Values – WE CARE
- 🤝 Welcoming: Friendly and open to all
- 🌱 Empowering: Helping people manage their health
- 💙 Compassionate: Caring with kindness
- ✅ Accountable: Open and honest
- 🙏 Respectful: Treating everyone fairly
- ⭐ Excellent: Always improving
Our Plan for 2025–2030
❤️ Better Care for Patients
- Easier access to appointments
- More personalised support
- Health promotion events
👩⚕️ Supporting Our Staff
- Recruit and keep more doctors, nurses & staff
- Focus on wellbeing and training
- A strong, diverse workforce
💻 Better Use of Technology
- NHS app support for all patients
- Online booking and prescriptions
- Video and phone consultations
🤝 Working Together
- Partnership with hospitals, pharmacies, and community groups
- Support for mental health, women’s health, and long-term conditions
💷 Planning for the Future
- Using NHS money wisely
- Making sure services are sustainable
🌍 Caring for the Planet
- Reducing waste and carbon emissions
- Greener and more sustainable services
By 2030 We Aim To Achieve:
- ⭐ High patient satisfaction (>4.5 stars)
- 📅 Faster access (80% appointment availability)
- 📲 More online access (60% NHS app use by 2027)
- 👩⚕️ Stable staff team (<10% turnover)
- 🌱 Greener practice (25% carbon reduction by 2030)